Store Policy

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Hair Zone Beauty Supply
    3412 Wrightsboro Rd
    Unit 604
    Augusta, GA 30909

    Copyright © 2008-2018 Hair Zone Beauty Supply. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2008-2018 Hair Zone Beauty Supply. All rights reserved.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Hair Zone Beauty Supply. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Hair Zone Beauty Supply or any third party, except as expressly granted herein.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Hair Zone Beauty Supply and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Hair Zone Beauty Supply believes that customer conduct violates applicable law or is harmful to the interests of Hair Zone Beauty Supply and its subsidiaries.

  • Privacy Policy
  • Hair Zone Beauty Supply use of personal information that you may submit to Hair Zone Beauty Supply through this Web site is governed by the Hair Zone Beauty Supply Privacy Policy.

  • Consumer Agreement

  • Shipping & Delivery
  • At this time, Hair Zone Beauty Supply ships merchandise only to locations within the continental United States and not to international locations. Nor does Hair Zone Beauty Supply ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

  • International

  • Sales Tax
  • Hair Zone Beauty Supply charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. A 7% sales tax will be applied to Georgia residents only.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Part of our commitment is to assure you do not receive any product(s) that may be used or damaged in any way. To insure this, our return policy is as follows: 1.) If you are returning a product that you are not satisfied with you must have all tags and the original packaging that was sent to you. Products must be in a resellable condition (hair must be in original factory bound condition). In accordance with health regulations, Hair Zone Beauty cannot accept hair that has been unbound to ensure that the integrity of the hair has not been compromised. 2.) You have two weeks upon the confirmation of delivery to contact our customer service department at (706) 737-4373 (mon-sat 9am-8pm) or to request a return Authorization Number. 3.) Once you have contacted customer service and have received you RMA # you will be responsible for the shipping cost of the returned product(s) (see exceptions) 4.) If you are exchanging a product that you are not satisfied with, You will be responsible for the shipping costs both ways unless we are at fault for shipping a wrong or defective item. 5.) For wigs, half-wigs and ponytails, ALL SALES ARE FINAL. Hair Zone will NOT accept returns for these items. 6.) All other items (weaves, braids, hair pieces, etc.) are eligible for refund or exchange during fourteen calendar days since the delivery date as long as condition #1 is met. 7.) International orders, military installation orders request must be made within twenty calendar days since the ship date rather than delivery date. 8.) Returning a defective product, if you have received a defective product(s) you must notify our customer service department immediately. Once having contacted us we will have you ship back the product at our expense. Once the product arrives at our facility we will launch our investigation. Your claim may take up to 7 days, if found that the product is defective you will be reimbursed the total amount back via your payment method. 9.) If you are returning a product and it is an international order you have 21 days to contact our customer service department to request a RMA. 10.) If you have received any wrong product(s), we will ship the correct products (at our cost) along with a pre-paid shipping label. Please note that if you do not ship the incorrect item(s) within 7 business days you will be charged the full amount of all product(s). . Hair Zone Beauty Supply reserves the right to change its payment procedures at any time without prior notice to you.

  • Store Hours
  • Monday-Saturday 9am-8pm EST (706) 737-4373 for all phone orders